We are committed to providing the best service and meeting our customers’ expectations.
Counter Service
Minutes
0
Counter service for all matters will be served within 5 minutes of arrival
Research
research per year
0
Conduct at least 2 research grants per year related to child development.
National Child Data Centre
times per year
0
Operate and maintain the National Child Data Center (NCDC) System at least four (4) times a year so that it is updated, complete and accurate
Child Development Program
programs per year
0
Organize programs related to the development of children and teenagers at least five (5) times a year
Child Learning Centre (CLC)
per year
0
Provide Children Learning Center (CLC) services to parents/community at least once a week
Publications
publications per year
0
Produce various papers related to the development of children and teenagers at least two (2) times a year.
Activities With Post-graduate Students
time per year
0
Carry out activities among postgraduate students at least one (1) time a year
Customers Statisfaction Achivement
achivement
0%
Ensure customer satisfaction level of TASKA and TADIKA NCDRC UPSI reaches at least 80% based on NCDRC customer questionnaire
Respond/Feedback to Complaint
working day
0
Feedback to the complainant must be made within one (1) working day to inform them that their complaint has been taken into account and will be resolved
